Solutions
AI agent for automating customer service
A repetitive process, handled by an Agent bound by your rules — and escalated to a person whenever the situation calls for it.
What is not working today
The starting point is not the technology, but what the process actually costs every week.
Different answers depending on who replies
Out-of-hours messages left unanswered until the next day
What an AI agent takes on
Concrete tasks, in the order of the real workflow, with a clear line between what is automated and what reaches a person.
Answer common questions from your approved information
Separate what it can handle from what must reach a person
Keep a record of every exchange for the team
Agents related to this need
The catalogue evolves. The results below match the terms of this process.
Created by Urbenetic Verified
Acquisition
Urbenetic Local Acquisition
A complete professional website that presents your services and work, then turns visits into structured quote or appointment enquiries.
Introduce the business clearlyGive prospective customers a place of their own
- Setup
- 490 €
- Subscription
- 129 €/month
- Configuration time
- Confirmed before purchase
Created by Urbenetic Verified Made to order
Service client
Urbenetic Emergency Triage
Out-of-hours plumbing, electrical and locksmith calls are sorted by urgency before anyone is sent out.
Real emergencies surface firstFewer avoidable night callouts
- Setup
- 1 200 €–2 500 €
- Subscription
- 120 €–250 €/month
- Configuration time
- 3 to 6 weeks after the project is agreed
Indicative estimate
Catalogue concept: this Agent is built for your company once your need is validated.
Created by Urbenetic Verified Made to order
Service client
Urbenetic Availability and Prices
In beauty, “how much is it and do you have room?” gets an answer straight away, from your real prices and real slots.
Fewer interruptions during treatmentsAn immediate answer to the two most frequent questions
- Setup
- 600 €–1 200 €
- Subscription
- 60 €–120 €/month
- Configuration time
- 1 to 3 weeks after the project is agreed
Indicative estimate
Catalogue concept: this Agent is built for your company once your need is validated.
Created by Urbenetic Verified Made to order
Service client
Urbenetic Post-Job Follow-up
After an electrical, plumbing or locksmith job, the customer is contacted at the right moment — and a problem coming back is known straight away.
Recurring problems surface earlyA customer contacted without you remembering
- Setup
- 600 €–1 200 €
- Subscription
- 60 €–120 €/month
- Configuration time
- 1 to 3 weeks after the project is agreed
Indicative estimate
Catalogue concept: this Agent is built for your company once your need is validated.
Created by Urbenetic Verified Made to order
Service client
Urbenetic Recurring Questions
In a restaurant, a hairdressing salon or a beauty studio, the same questions arrive daily on three channels — and leave with the answer you wrote.
Fewer interruptions during serviceThe same answer whatever the channel
- Setup
- 600 €–1 200 €
- Subscription
- 60 €–120 €/month
- Configuration time
- 1 to 3 weeks after the project is agreed
Indicative estimate
Catalogue concept: this Agent is built for your company once your need is validated.
Created by Urbenetic Verified Made to order
Service client
Urbenetic Practical Information
In health practices and restaurants, access, parking, opening hours and what to bring get answered without tying up reception.
A reception desk interrupted lessThe same information on every channel
- Setup
- 600 €–1 200 €
- Subscription
- 60 €–120 €/month
- Configuration time
- 1 to 3 weeks after the project is agreed
Indicative estimate
Catalogue concept: this Agent is built for your company once your need is validated.
Frequently asked questions
Can the Agent make up an answer?
The risk exists with any generative system: that is why catalogue Agents are bounded by an approved knowledge base and escalate anything outside it to a person.
Do we have to replace our current support tool?
No. An Agent sits on the channels you already use, within the integrations stated on its listing.
How do we keep control of tone and content?
The content is grounded in your reference material. You decide what may be said and what must be escalated.
Industries concerned
Other common needs
Is this process costing you time every week?
Describe it in a few minutes. Urbenetic checks for an existing solution before routing the request.