Hello, do you have a slot tomorrow afternoon?
Hello 👋 Yes. Haircut, beard or both?
Haircut + beard.
Perfect. 3:30pm or 5pm are available.
3:30pm works for me.
It’s booked. You’ll receive the confirmation.
Acquisition and automation for local businesses
Turn your messages into bookings and quote requests.
Urbenetic replies to your customers on the channels they already use, collects the useful details and organises every request before it gets lost.
We handle the setup. You stay in control of every conversation.
- Replies 24/7
- Tailored configuration
- Human takeover at any time
Do you deliver to Rezé too?
Yes, we deliver across the whole Nantes area.
What’s the lead time this week?
Two slots are still available. I can take your details.
Yes, I’ll send them over.
Thank you. The team will reply with the exact slot.
I’d like a quote for a bathroom.
Of course. Which town is the site in?
In Nantes, next month.
Thank you. Could you attach a few photos of the project?
Yes, I’m sending four photos.
Perfect. The request is ready for the business.
Demo previews · Simulated conversations
The problem
How many customers do you lose when nobody replies?
A prospect who waits too long usually contacts another business. Urbenetic replies immediately, collects the right information and guides every request to the next action.
Unanswered messages
Requests arrive while you are working, in the evening or at the weekend.
Repetitive questions
Prices, hours, availability, address and services have to be explained again and again.
Forgotten customers
Contacts who do not book, or never come back, disappear without follow-up.
Reply→
Qualify→
Book→
Follow up
A familiar experience
Your customers write where they already are.
No new app to learn. Urbenetic replies in the style of each channel, asks the right questions and then passes a clear request on to your business.
How it works
We set everything up. You stay in control.
-
01
We analyse your business
Services, hours, prices, areas, frequent questions and how you work.
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02
We configure your system
Website, forms, WhatsApp, replies, qualification and calendar, matched to your business.
-
03
Your customers use their usual channels
They can write, book or request a quote without learning a new tool.
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04
You receive organised requests
You take over the conversation whenever you need to step in.
Automation does not replace your relationship with the customer. It handles the repetitive work and passes the important situations to you.
Choose by need
What outcome are you looking for?
The same technology is configured differently depending on how your customers contact you.
I take appointments
Barbers, salons, aesthetics, clinics, tattoo artists and therapists.
- Services and availability
- Bookings and confirmations
- Reminders and reactivation
I receive quote requests
Construction, renovation, electrical, plumbing, air conditioning, landscaping and cleaning.
- Type of work and location
- Timeline, budget and photos
- Structured contact details
I get a lot of questions
Restaurants, shops, accommodation and local services.
- Hours, prices and address
- Menu and availability
- Handover to a person
The complete journey
From the first visit to the returning customer.
Urbenetic’s role is simple: connect your visibility, your conversations and your follow-up so no useful request is left stranded in a channel.
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01
Attract
Be found at the right moment.
- Website and service pages
- Local Google presence
- Always up-to-date information
-
02
Convert
Turn the message into a clear request.
- Reply on the customer’s channel
- Qualification questions
- Structured booking or quote
-
03
Follow up
Stay in touch after the conversation.
- Contacts and context organised
- Incomplete requests followed up
- Human takeover when needed
What you receive
An actionable request, with the need, the contact details and the next action.
Discover how it works
Control and safety
Automation does the work. You stay the decision-maker.
Rules, limits and human control are configured for every business.
Automation active
- Immediate handover to a person
- Defined limits in the replies
- Conversation history
- Configuration specific to the business
- No critical decision without approval
- Ability to correct the information
- Data protection according to the configured tools
Trust
Verifiable commitments, with no invented results.
The demos on this page are scenarios. They are not presented as customer results.
Company registered in FranceSole trader · SIRET 10722544300012
Human supportContact by email and WhatsApp
Protected paymentsCheckout and payments handled by Shopify
Transparent termsPrices and terms shown before ordering
Two ways in
Choose based on your need, not on a list of features.
Appointments Solution
For businesses that work by appointment.
From 29 € / month
- Booking page
- Services and hours
- Confirmations
- Essential replies
- Initial setup
- Channel connection
No commitment. Any options are confirmed before ordering.
Discover the solutionLocal Acquisition
For a complete presence and more incoming requests.
490 € setup
+ 129 € / month
- Website and Google presence
- Forms and quote requests
- WhatsApp and automation
- Maintenance and local SEO
- Guidance
- Human support
Mandatory fees shown above. The exact terms are presented before ordering.
Configure my solutionFrequently asked questions
What you should know before getting started.
Straight answers about how it works, the limits and the terms.
Do I have to change my WhatsApp number?
Not necessarily. Keeping the number depends on the type of connection and its technical eligibility. Urbenetic checks this before installation and no change is made without your agreement.
Do I need to install any software?
Urbenetic handles the installation. Your customers keep using their usual channels and you only use the interfaces included in the solution you chose.
Can I take over a conversation?
Yes. The human handover lets you pause the automation and continue the conversation with the context already collected.
Is it suited to my industry?
The configuration is adapted to your business, your services and your limits. Check the industry pages or ask for a personalised demo before deciding.
How long does installation take?
Translation missing: en.Entre 2 et 7 jours ouvrés au maximum selon la solution, après réception des informations nécessaires
Can I change the replies?
Yes. The information, rules and replies can be adjusted with the Urbenetic team through the support process included in your plan.
How is my data protected?
Urbenetic limits the data collected, the access and the retention period according to the configured tools. The applicable safeguards and processors are described in the privacy policy.
Can I cancel?
Translation missing: en.La Solution Rendez-vous est sans engagement. Les conditions applicables aux autres offres sont indiquées avant la commande et dans les conditions générales
A demo before you decide
See how Urbenetic would work in your business.
Explore a journey tailored to your industry before making a decision.
No commitment. Human reply available.