Plan Clinique
Un assistant IA pour pré-qualifier les demandes, répondre aux questions administratives et transférer les cas sensibles à l’équipe.
Pour cliniques, cabinets et centres de soins avec beaucoup de demandes entrantes.
Ce que contient ce plan
Objectif : organiser les demandes sans diagnostic automatique ni conseil médical sensible.
Simple à mettre en place
The goal is not to give you a complicated tool. Urbenetic configures the assistant for your activity and you keep a clear view from the dashboard.
We configure your activity
Services, prices, times, tone, response rules and cases where humans must resume the conversation.
AI responds to messages
She understands the intention, responds clearly, qualifies the requests and prepares what follows.
You stay in control
The dashboard allows you to follow conversations and resume manually when necessary.
Ce que l’IA peut gérer
- Pré-qualification des demandes
- Horaires, adresse et documents
- Questions administratives
- Transfert humain des cas sensibles
- Suivi des conversations
AI assists, it does not replace humans
- She prepares, qualifies and responds to simple requests.
- Sensitive cases can be transferred to your team.
- You keep control of the answers, the rules and the human passage.
- Urbenetic does not promise guaranteed sales, but improves response speed and quality.
Questions fréquentes
Can I stay in control?
Yes. The AI can respond automatically, but the human can resume a conversation when necessary.
Quels canaux sont compatibles ?
Urbenetic is designed to centralize WhatsApp, Instagram, Messenger, Telegram and the website. The configuration depends on which channels you want to connect first.
Can AI manage appointments?
Yes, she can prepare meeting requests, collect important information and guide the client according to your rules.
Can I edit the answers?
Yes. The answers and rules can be adjusted according to your activity, your tone and your limits.
What happens if a customer wants to speak to a person?
The conversation can be transferred to the human team. The goal is to automate without losing control.