Answer your clients. Fill your calendar. Sell your treatments.
Urbenetic helps your salon reply like a real assistant: bookings, prices, availability, treatments, treatment duration, practical advice, packages, gift vouchers and follow-ups with clients after several weeks without an appointment.
Facial · Saturday · 2:30pm · new client · preference confirmed
Clients often ask the same questions before booking.
“How much is it?”, “do you have a slot this week?”, “how long does the treatment take?”, “which treatment should I choose?”, “do you do lashes / nails / waxing?”. If nobody replies quickly, the client may book somewhere else.
Unanswered messages
When the team is with a client, WhatsApp or Instagram messages have to wait.
Repetitive pricing questions
Prices, durations, packages and rules are asked for several times a day.
Clients to follow up
After 30, 45 or 60 days, some clients simply forget to book again.
It replies, advises without pushing and guides towards a booking.
The assistant understands the client’s intent, explains the treatments and collects the useful information before offering the right slot or passing it to the team.
Nails, lashes, waxing, facial, massage, make-up, brow lift, package or gift voucher.
Presents the prices, the estimated duration, the options and the important rules.
Asks for availability, first name and contact, then prepares the booking according to your rules.
Bring back the clients who have not booked again.
The AI can follow up naturally with a client after a defined period: lash maintenance, nail refills, monthly facial, waxing or a new treatment.
A natural reply that leads to an appointment.
The goal is not to build a cold robot. The AI should reply like a professional assistant: clear and reassuring.
Test it for my salon →Everything a beauty salon is asked for every day.
Bookings
Collects treatment, date, time, first name, contact and preferences.
Prices
Explains prices, duration, options, packages, touch-ups and gift vouchers.
Treatment advice
Helps the client choose between several services based on her needs.
Opening hours
Answers about availability, opening times, address, parking and access.
Frequent questions
Preparation before a treatment, cancellation, deposit, duration, aftercare and rules.
Client loyalty
Follows up with clients after 30/45/60 days depending on your treatments.
Beauty Plan
A plan designed for salons that want to reply faster, fill the calendar and turn more messages into appointments.
Launch offer possible at €79.95/month for the first salons we work with.
What is included
- ✓ Automatic replies to clients on WhatsApp or Instagram
- ✓ Guided bookings based on your treatments and availability
- ✓ Prices, durations, packages and rules configured for your salon
- ✓ Answers to frequent questions before and after a treatment
- ✓ Client follow-up after 30, 45 or 60 days
- ✓ A professional, feminine, premium and natural tone
- ✓ Initial setup with your services, prices, hours and rules
Your team delivers the treatments. The AI replies, informs and books.
Give your salon an always-available assistant that can answer questions, present your treatments and guide clients towards booking.