Inbox multicanale
Messages from WhatsApp, Instagram, Messenger, Telegram and the site arrive in a single list.
Messages, qualification, customer context and human recovery brought together in a dashboard close to the real Urbenetic product.
Choose an area. Conversation, AI analysis and customer context are updated together.
The dashboard is not a decoration: it is used to process conversations and maintain control.
Messages from WhatsApp, Instagram, Messenger, Telegram and the site arrive in a single list.
Intent, priority, and payload are visible before a human takes over.
The team can turn off automation for a conversation and respond directly.
Urbenetic recognizes the channel and finds the available context.
It only collects the information needed for the next step.
Reservation, quote, practical response or transfer to a person.
The summary and useful data remain visible in the dashboard.
Explain your industry, channels and requests received. Urbenetic is preparing a targeted demonstration.