Reduce response time
The assistant answers frequently asked questions and gives a helpful first response as the customer writes.
À propos de Urbenetic
A commercial AI designed for real customer conversations.
Urbenetic helps companies respond more quickly, qualify requests, organize discussions and transmit important situations to a human, without giving the customer the impression of speaking to a generic robot.
Produit commercial actif operated by a micro-enterprise registered under SIRET 10722544300012.
24/7
Quick responses to simple requests
Multi-canal
WhatsApp, Instagram, Facebook
Human included
Transfer if the request is sensitive
Notre mission
No longer let an opportunity die in an inbox.
A customer who waits too long may go elsewhere. Urbenetic exists to help businesses stay on top of their messages, even when they don't have time to respond immediately.
Qualifier avant de transmettre
It collects important information to avoid unnecessary exchanges: need, date, service, channel, budget or urgency.
Create a smoother journey
The customer is not left alone. It is guided towards a reservation, a request, a quote or a real person.
Why Urbenetic
Because a good AI must know the job.
A barber, a restaurant, a clinic, a tattoo artist or a beauty salon do not receive the same messages. The questions, objections and expected actions change depending on the sector.
Notre méthode
1
Comprendre l’activité
Services, schedules, prices, rules, frequent requests and limits to respect.
2
Configurer l’assistant
Tone, responses, scenarios, objections, useful data and transition to human.
3
Connect channels
Where customers already write: WhatsApp, Instagram, Facebook or other channels.
4
Improve with feedback
Responses can be adjusted to become more precise and natural.
Nos principes
Automate without damaging customer relationships.
Clarté
Useful, direct and understandable answers, without vague promises.
Contexte
AI adapted to the sector, services and company rules.
Control
Automation helps, but the company keeps control of important cases.
Conversion
Each response should bring the customer closer to a clear and useful action.
Solutions by sector
Find out what AI can do for your business.
Choose your industry and see how Urbenetic can respond to requests, organize conversations and guide your customers to the right step.